Job Description

As EAE you will reponsible to drive growth and retention across enterprise accounts. You'll own expansion revenue, manage renewals, and build long-term relationships with key stakeholders while partnering with Customer Success, Solutions Consulting, and Product teams.

Key Responsibilities:

• Manage enterprise accounts with responsibility for renewals, upsells, and expansion

• Drive net revenue retention by identifying opportunities aligned with customer goals

• Lead renewal negotiations and ensure timely, favorable outcomes

• Build relationships with economic buyers and senior stakeholders

• Partner with Customer Success on account health and expansion timing

• Identify whitespace and prospect into adjacent teams to drive multi-threaded expansion

• Forecast renewal and expansion pipeline accurately

• Navigate enterprise procurement and legal processes

• Represent customer voice internally to influence product strategy

• Build and execute strategic account plans that identify expansion potential in each enterprise account

Requirements

• 3-5 years in Account Executive, Expansion AE, or Account Manager role focused on expansion/renewals

• Proven track record of driving expansion revenue

• Experience with enterprise negotiations and deal structures

• Strong relationship skills with C-suite stakeholders

• Highly organized with the ability to manage multiple accounts

• Collaborative approach working cross-functionally

• Enterprise SaaS experience preferred

* This position is hybrid